Effective date: 2020-05-29
1. Introduction

These Terms and Conditions govern your use of our website located at https://www.netmorem2m.com. (together or individually “Service”) operated by Netmore M2M AB (“us”, “we”, or “our”). 

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. 

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements and agree to be bound of them. 

If you do not agree with (or cannot comply with) these Agreements, then you may not use our website, or any services related to our products or offerings. If you have questions you can email us at support@netmorem2m.com. These Terms apply to all visitors, users and others who wish to access or use our Service.


2. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing us at support@netmorem2m.com.


3. Purchases

If you wish to purchase any product or service made available through our site or related accounts owned by Netmore M2M AB, you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information. 

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. 

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy. 

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons (including if fraud or an unauthorized or illegal transaction is suspected).


4. Contests
and Promotions 

Any contests, or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms and Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these terms and conditions, Promotion rules will apply.


5. Free Demo

You may be required to enter your billing information in order to sign up for Free Demo. If you do enter your billing information when signing up for the Free Demo, you will not be charged by Netmore M2M AB. When the date range of the Free Demo expires you will not be able to use the service. 

You are only permitted to order one Free Demo per company. You need to place an order of our other products or subscriptions to continue the use of Service.  

At any time and without notice, Netmore M2M AB reserves the right to (i) modify these terms and conditions of our Free Demo Offer, or (ii) cancel.


6. Subscriptions

Some parts of Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles will be set depending on the type of subscription plan you select when purchasing a Subscription. 

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it, or Netmore M2M AB cancels it. You may cancel your Subscription renewal either through our Netmore M2M Platform or by contacting our customer support team at support@netmorem2m.com

A valid payment method is required to process the payment for your subscription. You shall provide Netmore M2M AB with accurate and complete billing information that may include but not limited to full name, company name, address, state, postal or zip code, VAT identification number, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Netmore M2M AB to charge all Subscription fees incurred through your account to any such payment instruments. 

Should automatic billing or payment fail for any reason, Netmore M2M AB reserves the right to terminate your access to the Service with immediate effect. 

Most of our subscriptions have no fixed contracts and permits you to pause or reactivate usage when necessary through our Netmore M2M Platform. If you do not activate the SIM card(s)it/they will automatically be activated after 90 days counting from confirmed order date, exception for the Free Demo order.


7. Fee
Changes 

Netmore M2M AB, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. 

Netmore M2M AB will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. 

Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.


8. Re
turn Policy

We issue refunds for orders within 14 days counting from the delivery dateif the product(s) is in original condition and have not been used. In case of withdrawal, you attach: Order number, company name, your name and your e-mail address to the consignment. 

Once the product has returned to Netmore M2M AB and has been checked and approved, your order will be refunded free of charge. Netmore M2M does not account for the cost of return shipping. 

If your returned package disappears or gets lost, Netmore M2M AB will only refund the value of shipping costs or additional costs if the customer has a return code tracking code. Should this occurNetmore M2M AB will use the shipping number and, together with the freight forwarder, apply for the package. During this period (up to 30 days) no payment will be made.  

Netmore M2M AB reserves the right to accept or refuse return or refund if the product is not in marketable condition, have been used or activated. The product must be packaged properly in a carton or return packet.

If you have any questions regarding your right of return, refund or withdrawal, contact us at support@netmorem2m.com


9. Refund
 

The way in which you receive a refund is determined by the payment solution you have selected.

 


10. Order and Delivery

When you place an order, you will receive an order confirmation to your email address. Orders are usually packed and shipped the following workday and the average delivery time is 7 workdays. If a product goes out of stock, the delivery time may be delayed. If so, we will inform you of an estimated delivery time and you will be able to request cancellation of the order free of charge. 

Netmore M2M AB is not responsible for paying any additional cost for shipping or toll. The additional costs are determined by the country it is shipped from and the country you live in, this includes the value of the package, weight and freight forwarders debit model. 

We send all shipments via our chosen supplier https://www.ups.com. and trough their website you can track you orders when they register at pick up. You receive a tracking ID with your order confirmation via email. Netmore M2M AB is not responsible for tracking provided by our supplier. Netmore M2M AB will assist you to the best of our ability if a package is lost, stuck in toll or cannot be tracked. Netmore M2M AB is responsible for updating of any processes of such, this includes when new information is updated or retrieved by our supplier. Netmore M2M AB is not responsible to update customer if incorrect details have been provided by customer.


11. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service: 

11.1. In any way that violates any applicable national or international law or regulation. 

11.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise. 

11.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation. 

11.4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity. 

11.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity. 

11.6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability. 

Additionally, you agree not to: 

11.7. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other parties use of Service, including their ability to engage in real time activities through Service. 

11.8. Use any robot, spider, or other automatic device, process, or means to access unauthorized Service for any purpose, including monitoring or copying any of the material on Service. 

11.9. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent. 

11.10. Use any device, software, or routine that interferes with the proper working of Service. 

11.11. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful. 

11.12. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service. 

11.13. Attack Service via a denial-of-service attack or a distributed denial-of-service attack. 

11.14. Take any action that may damage or falsify Company rating. 

11.15. Otherwise attempt to interfere with the proper working of Service.


12. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.


13. Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete and current. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service. 

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. 

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene. 

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.


14. Intellectual Property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Netmore M2M AB and its licensors. Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Netmore M2M AB.


15. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity. 

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to support@netmorem2m.com , with the subject line: “Copyright Infringement”. 

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad faith claims on the infringement of any Content found on and/or through Service on your copyright.


16. Error Reporting and Feedback

You may provide us either directly at support@netmorem2m.com or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.


17. Links
to Other Web Sites 

Our Service may contain links to third party web sites or services that are not owned or controlled by Netmore M2M AB. 

Netmore M2M AB has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. 

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of reliance on any such content, goods or services available on or through any such party sites or services. 

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit. 


18. Disclaimer
of Warranty 

Our services are provided by us and we make no representations or warranties of any kind, expressed or implied, as to the operation of our services, our information, content or materials included. You agree that your use of our services, content, and any services or items obtained from us is at your sole risk. 

Neither Netmore M2M AB nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability oour services. Without limiting the foregoing, neither company nor anyone associated with Netmore M2M AB represents warrants that the services content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.   

Netmore M2M AB hereby disclaims all warranties of any kind, whether expressed or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, noninfringement, and fitness for particular purpose.  

The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.


19. Limitation
of Liability 

Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless of any indirect, punitive, special, incidental, or consequential damage, however it arises. (Including attorney´s fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even the company has been previously advised of the possibility of such damage. Except at prohibited by law, if there is liability found on the part of Netmore M2M AB, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages.  

Some states do not allow exclusion or limitation of punitive, incidental or consequential damages, so prior limitation or exclusion may not apply to you.


20. Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms. 

If you wish to terminate your account or use of our services, you may contact us at support@netmorem2m.com 


21. Governing Law

These Terms shall be governed and construed in accordance with the laws of Sweden, which governing law applies to agreement without regard to its conflict of law provisions. 

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.


22. Changes
to Service 

We reserve the right to withdraw or amend our Service, and any service including prices or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.  

Netmore M2M AB will provide you with a reasonable prior notice of any related changes to give you an opportunity to terminate your Service or Subscription before such change becomes effective.


23. Amendments
to Terms 

We may amend Terms at any time by posting the amended terms on our website https://www.netmorem2m.com It is your responsibility to review these Terms periodically. 

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently, so you are aware of any changes, as they are binding on you. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.


24. Waiver
and Severability 

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision. 

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.


25. Other

In case of disputes that we fail to resolve, we recommend that you contact the General Complaints Board, www.arn.se or Box 174, 101 23 Stockholm. We always follow their advice. You can also use the online platform for complaints available on the EU Commission website: http://ec.europa.eu/odr.

For information about what rights you have as a consumer, we recommend that you visit the Consumer Agency’s website http://www.konsumentverket.se


26. Acknowledgement

By using service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.


27. Contact Us

Please send your feedback, comments, requests for technical support by email: support@netmorem2m.com.